Where are the Reasoning Backwards Tools applicable?
Any repetitive operation that occasionally generates defective outputs is a candidate. These tools were developed for use in manufacturing operations, including automotive parts, components and vehicles, electronics parts, components and finished goods, appliances, aircraft, machining operations, assembly operations, food processing, chemical processing, heat treating, and plastics processing. Over the last decade, they have been adapted and used successfully in administrative and transactional processes in both manufacturing and non-manufacturing organizations, including hospitals, sales and marketing, education, utilities (including both generating plant and field failures), hotels, and human relations, among others. In every case, the Guiding Principles are the same: • A repetitive process usually generates good output, but occasionally generates unacceptable output. • The project team “Listens to the Output”. They compare examples of the very best and very worst output to observe p
