Where are the offshore outsourcing hot spots today, and why are they hot?
Roger Cox: India is way ahead right now and China is up and coming. One of the reasons that Indian companies are doing so well in the offshore space is because they are being creative. Some of the Indian companies are actually moving their operations into China and developing their back office capabilities there. At the same time some Indian companies are targeting other countries that have relationships with mainland Europe. Roger Cox China falls down a little on the list due to infrastructure, language and cultural compatibility. But China is addressing some of these obstacles, such as language barriers. A little statistic from the Chinese government shows that there are more people learning English in China than there are people in America. Other than India and China, what other countries are actively participating in the offshore outsourcing market? And what obstacles do they need to overcome to compete with India and China? Cox: A range of countries are involved in offshore outsou
