Where Are the Multinational Corporations Going and Why?
The World At Your Doorstep The Experience of Verizon Dominicana’s Subsidiaries: Verizon International Teleservices (DR), Verizon International Teleservices Jamaica, and Opitel (DR) Manuel Bonilla, Vice President Diversified Operations, Verizon Dominicana With excellent infrastructures in place in both the Dominican Republic and Jamaica, and top notch customer focused service programs running for clients globally, Verizon International Teleservices has a winning combination. Through real life case studies Mr. Bonilla will share with you the issues and components that work to successfully provide the high standard of performance and service excellence that is attracting multinational companies who wish to outsource their contact center operations to the CALA region.