Where are most of the Year 2000 problems found?
The largest number is associated with older, custom-built database programs, which maintain historical data, such as dates of birth, hiring, eligibility, and expiration. Date functionality is a vital component of software in the following contexts: • Automated clerical tasks (e.g. sorting, comparing, indexing, and computing; interest calculations, maintenance of records and archives, invoicing, settlement and clearance of securities transactions) all depend on computers to save time. • Customer service operations (e.g., billing, statements, account calculation, claims processing, debt collection) all require dates for decision making.
