Where are BKC Technologys servers located?
How is my website monitored? Internal and external monitoring systems exist for every server in the Data Center. The servers are checked every 5 minutes via network monitoring software. Uptime is monitored as well as individual features and services running on each server. The appropriate staff is notified via alarms, email, screen pop-ups, and paging, if a problem occurs. What is the uptime? BKC Technology strives to maintain a 99.5% network and server uptime service level. This uptime percentage is a monthly figure, and does not include any scheduled hardware/software upgrades, nor “Acts of God”. Our definition of “Act of God” includes; fire, flood, tornado, earthquake, Telco fiber issues (i.e. Verizon™ cutting a fiber line somewhere), backbone peering point issues (i.e. UUNet™ having a router go down in Virginia that wipes out internet service for the entire East Coast), hard drive failure (faulty hardware is rare, but cannot be predicted nor avoided), as well as network floods, hac
