Where and how should I return merchandise to Hogrefe?
Return your merchandise via a traceable method (e.g., UPS, FedEx, etc.) to our Distribution Centre, Attention: Returns, Hogrefe, Burgner House, 4630 Kingsgate, Oxford Business Park South, Oxford OX4 2SU. NOTE: Hogrefe is not responsible for the loss of merchandise that is returned via a non-traceable shipment method (e.g. regular postal service).