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Whenever I drop an email to my account, it is not being received in my IncomingMail Folder. Why?

April 26, 2017account drop email FOLDER received

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Whenever I drop an email to my account, it is not being received in my IncomingMail Folder. Why?

1 Answer

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Posted

Both your IBackup username and the email ID (username@ibackup.com) that you are using to drop the emails are case sensitive. For example, if your IBackup username is ‘john’, you would email to ‘john@ibackup.com’ and not John@ibackup.com.