Whenever I click on any link in a BNA email highlights, Internet Explorer attempts to open the website; however, I get the error message “The user name and password you entered are not valid.” How do I get the authentication login dialog to appear; so that, I can enter my username and password?

Question

Whenever I click on any link in a BNA email highlights, Internet Explorer attempts to open the website; however, I get the error message “The user name and password you entered are not valid.” How do I get the authentication login dialog to appear; so that, I can enter my username and password?

April 26, 2017bna Click email highlights internet explorer link website

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Whenever I click on any link in a BNA email highlights, Internet Explorer attempts to open the website; however, I get the error message “The user name and password you entered are not valid.” How do I get the authentication login dialog to appear; so that, I can enter my username and password?

1 Answer

score 0 · Answer 1 · 2009-10-09T00:15:50+00:00

In most cases, the error message is displayed because the option “anonymous logon” has been selected in Internet Explorer.

Whenever I click on any link in a BNA email highlights, Internet Explorer attempts to open the website; however, I get the error message “The user name and password you entered are not valid.” How do I get the authentication login dialog to appear; so that, I can enter my username and password?

1 Answer

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