When will my organisation get paid?
Regulatory rules and laws regarding credit card payments for online products have changed quite a lot over recent years. From being very much skewed in favour of the retailer, the consumer is now in the driving seat, so to speak. There has to be a 7 day cooling off period for any tangible product purchased over the Internet. As your balloon is a virtual one, this period should not apply. However, some purchasers may still change their mind and try and reverse the purchase. As such, Purepages needs to guard against charge-backs for its race clients as they are administratively messy. To this end, we would not pay any monies over until 28 days after the race ended just in case any chargebacks come through the system that we are unaware of.
