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When will CGI reimburse providers for the payment of requested medical records sent for an underpayment?

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When will CGI reimburse providers for the payment of requested medical records sent for an underpayment?

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CGI is required to pay for medical records within 45 days of receiving the medical record.

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CGI will pay for copies of medical records associated with review of acute care inpatient prospective payment system (PPS) hospital (DRG) claims and long-term care hospital claims. CGI is required to pay for medical records within 45 days of receiving the medical record.

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