When we import users, how does the Help Desk know what group or groups to place the users in? Can it tell by the group membership from AD?
When importing from AD you must specify Destination Group since every user in Help Desk must have at least one group defined. Based on the LDAP filter you can control what type of users will be imported. This is useful if you need to import one group of users to a specific Polar Help Desk group/role. Also, you can specify what user information will be imported.
Related Questions
- Authorized users or members of authorized groups can now obtain group membership information by using the methods discussed in Section 22, "How can I obtain group and user membership information programmatically?
- When we import users, how does the Help Desk know what group or groups to place the users in? Can it tell by the group membership from AD?
- Can I apply different access policies for different groups of users based on their name or NT group membership?
