When viewing the report in Adobe Acrobat 3.x the headings are all blacked out?
The report is optimized for Adobe Acrobat 5.x. You can use 4.x and that will work fine. We suggest you upgrade to version 5. • I am able to login to the Premium Service area, but when I attempt to download/open a PDF version of the Report, I receive a blank screen, or a screen with only a small icon in the upper left corner. What is wrong? Answer: Please be sure that you are using version 4.0 or greater of either Internet Explorer or Netscape Communicator/Navigator. This problem is caused by a lack of ActiveX support in older browser versions. • I am using version 4.0 or greater of Internet Explorer or Netscape Communicator/Navigator, but I still receive a blank page. What is wrong? Answer: You must be sure that your security settings allow for ActiveX to work. For help in changing these settings, please see you browser’s help files. • When going to the login page, I am not asked for a userid or password, all I get is a page saying “You are not authorized to view this page.” Go into In
