When using the relay, I have trouble with interactive recordings and Relay Operator redialings. Why?
Because of the way the relay center computers are set up, when a Relay Operator reaches a recording and needs to enter a number, they have to hang up and redial to enter the number. You can avoid the delay if you know ahead of time where/what/who you are trying to reach. Before the Relay Operator dials out, you can tell them you want to talk to a live person or customer service; this would minimize the need for the Relay Operator to redial repeatedly.
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