When using NetMedic (or another diagnostic program) I get a message reporting a system overload. Why?
Most network diagnostic programs are designed to measure intranet performance, not Internet use. An intranet is a communications network that is only available to a specific set of users, for example, employees of a particular company. Using an intranet-diagnostics program is likely to result in inaccurate evaluations of Internet networks. (Qwest.net system security does not allow such programs to access the servers, in any event.) Illustration: If using a 28,800 modem to download a 10 MB file, a diagnostic program will see your entire bandwidth (28,800 bps) being used and report a system overload. This is not the Qwest.net network being overloaded. Instead, the overload report means that your modem’s connection to your PC is being used to capacity. Qwest.net servers and networks are monitored twenty-four hours a day by both internal and external professional network administrators. We’re hard at work ensuring that every component of our system is capable and secure.
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