When using automated phone systems why should I have to press or say “1” to communicate in English?
Sad to say in this world today its not just in small town or big city that this happens, its every where and at most any kind of business any more. This can be a very time consuming process when you wish to reach a REAL person and most always start out with press or say 1, as it never use to be that way but over the years they have changed the phone system and thinking that they are improving things this was how they did it, so that those who did speak Spanish could be sent to another dept. right off the bat. I’m just as bad as most at times but have just resigned myself to something I can’t change but I did find this web site for many places that helps to by pass the process and you can get a human every time: http://gethuman.
