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When using an HP Jetdirect external print server (300x or 500x) connected to an HP LaserJet 4200, the reported page count is not accurate. Why?

April 26, 2017connected external HP jetdirect LaserJet print server

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When using an HP Jetdirect external print server (300x or 500x) connected to an HP LaserJet 4200, the reported page count is not accurate. Why?

1 Answer

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Answer – This situation is due to a firmware issue with the HP Jetdirect device. Upgrading the HP Jetdirect firmware to X.08.47 or greater resolves this issue.