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When upgrading version 1.0 to version 1.1, I get an error referring to “tblDefaults” and the program does not work. Why?

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When upgrading version 1.0 to version 1.1, I get an error referring to “tblDefaults” and the program does not work. Why?

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When upgrading version 1.0 to version 1.1 with an empty database (meaning no calls have yet been entered) the tblDefaults table will also be empty. A record is created in tblDefaults once the first call sheet is entered in order to keep track of agency number, receiving facility, etc. The 1.1 update needs this record in order to work properly. To remedy the problem, uninstall any version existing on your computer. Then download and install the most recent version available. Upgrading from version 1.0 to 1.1 is the only time this error occurs. Upgrading from 1.0 to 1.2 will not trigger the problem.

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