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When trying to wirelessly download courses and/or set-up a Bluetooth connection, I get an error message that a network connection is not available and/or there is a firewall problem. What should I do?

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When trying to wirelessly download courses and/or set-up a Bluetooth connection, I get an error message that a network connection is not available and/or there is a firewall problem. What should I do?

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IntelliGolf supports four (4) networking connection types. Depending upon your situation (i.e. Consumer or Enterprise user), you may wish to change IntelliGolf’s initial setting from “Direct TCP” to one of the other options. That said, Direct TCP usually works well in most situations including both consumer and enterprise environments. As such, if Direct TCP is not working for you, please ensure that your Blackberry’s service plan includes the ability to connect and download “data” from the Internet before changing networking options (i.e. consult with your IT folks and/or your wireless service provider). Should you need to change networking options, your choices include Direct TCP, Device default, Enterprise gateway (MDS), and Public gateway (BIS-B). If you are working in a Blackberry Enterprise Server (BES), you may want to select either Enterprise gateway (MDS) or Public gateway (BIS-B) depending upon the advice of your IT personnel.

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