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When trying to place a call, I received a message indicating my Virtual AT&T Global PrePaid Card is not active and the call would not go through. What do I do?

April 26, 2017card global indicating message prepaid received virtual

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When trying to place a call, I received a message indicating my Virtual AT&T Global PrePaid Card is not active and the call would not go through. What do I do?

1 Answer

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Virtual AT&T Global PrePaid Cards are activated upon purchase. If you continue to get an inactive status message, call the Customer Service number on your Card and be ready to supply them with your toll-free Dial Number and PIN.