When trying to place a call, I received a message indicating my AT&T PrePaid Phone Card is not active and the call would not go through. What do I do?
AT&T PrePaid Phone Cards are activated upon purchase. If you purchased a virtual card on this website, contact the number listed on your confirmation e-mail. If you purchased a Card at a store, bring your original receipt and Card back to the retailer where you purchased the Card to ensure it was properly activated. If the Card was activated properly and you continue to get an inactive status message, call the Customer Service number on the back of your Card and be ready to supply them with your toll-free Access Number and PIN.
Related Questions
- When trying to place a call, I received a message indicating my Virtual AT&T Worldwide PrePaid Card is not active and the call would not go through. What do I do?
- When trying to place a call, I received a message indicating my Virtual AT&T Global PrePaid Card is not active and the call would not go through. What do I do?
- When trying to place a call, I received a message indicating my AT&T PrePaid Phone Card is not active and the call would not go through. What do I do?
