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When trying to perform a video conversion, I receive the error “An error occurred during conversion of one or more files: File Format error”. What could be the problem?

April 26, 2017conversion Error file files format perform video

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When trying to perform a video conversion, I receive the error “An error occurred during conversion of one or more files: File Format error”. What could be the problem?

1 Answer

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The error message mentioned means you do not have either the audio or video codec the source file uses installed on your computer. You can determine the codec a file uses by opening the video into a codec information application, such as GSpot. Once you know the missing codec(s), simply search for the codec(s) online, download, and install. You will now be able to perform the conversion successfully.