When trying to log into mail, I put in my user name and password, but just get the user name and password prompt returned with no error. What is wrong?
It may be that your user name is not typed correctly or the password is wrong or locked. Unfortunately, due to a Microsoft Exchange limitation, you won’t be told which is wrong. Your account administrator can confirm the correct user name. Your account administrator can also check whether the account is locked via the Administrative Web site and unlock it by unchecking the appropriate checkbox.
Related Questions
- When trying to log into mail, I put in my user name and password, but just get the user name and password prompt returned with no error. What is wrong?
- When I type in my User Name and/or Password, it comes up as error/invalid. Whats wrong?
- Entering wrong user name/password will I get an error message?
