Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

When trying to generate an Unlock Code online, why do I receive a message that says: “Error – Insufficient credits”?

April 26, 2017code insufficient message online unlock

0

10 Posted

When trying to generate an Unlock Code online, why do I receive a message that says: “Error – Insufficient credits”?

1 Answer

0

10 Posted

During the activation process you may receive an error message saying that there are insufficient credits in your account to generate an Unlock Code. Please verify that you have installed the most recent version of 3D-Eye Office that you have received. The online Unlock Code Generator will not produce unlock codes for previous versions, unless set-up by a support member at Eyemaginations. If you believe you are receiving the message in error, please contact Eyemaginations Technical Support at support@eyemaginations.com or 410-321-5481.