When the traveler can show a cheaper internet airfare, why can the department get that same fare from CTPI? Does CTPI match rates?
If a less expensive airfare is quoted through the internet, print this out and fax to your agent at CTPI. Ask your agent to attempt to match/beat this price. Please keep in mind that some internet fares are cheaper due to the fact that: more stops are made, different equipment is used, the time factor is not suitable, the fees and taxes are not included in this quote. Also, many online agencies have deals negotiated directly with different airlines which may or may not be available to the entire travel provider market.
