When the accessible customer service standard will come into effect?
The deadline for an organization to follow the standard depends on the kind of organization it is. The Ontario government and some other public sector organizations must follow the standard by January 1, 2010. Public sector organizations provide services that are paid for by provincial and municipal governments. Examples include public hospitals, universities, cities, towns and the services in them like libraries and parks. A full list is given in the standard. The list is called a Schedule. There are two Schedules. They can be found at the back of the standard. All other providers must follow the standard by January 1, 2012. Do all levels of government have to comply with the AODA? The AODA applies to all municipalities in the province as well as ministries and agencies of the Ontario government. Each standard under the AODA will state to whom that particular standard applies. Federally regulated organizations should seek their own advice about whether the AODA or any standards under
