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When should the Ombuds be contacted?

April 26, 2017contacted Ombuds

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When should the Ombuds be contacted?

1 Answer

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The Ombuds should be contacted when you are unsure with whom to speak or what options are available, when established policies and procedures have failed to resolve an issue, when the decision-making process appears to be delayed or when you have a complaint about an office or service.