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When should notification of change received by ETD/CIS Prompt be treated as received?

April 26, 2017CIS ETD NOTIFICATION prompt received treated

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When should notification of change received by ETD/CIS Prompt be treated as received?

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A. If the notification of the change is received through ETD/CIS Prompt reports, this should be regarded as having been received on the first working day following the day that the data was generated from The Pension, Disability and Carers Service (PDCS) and Jobcentre Plus. However, there may be occasions when the ETD/CIS Prompt reports take two working days to arrive at the LA. The date used, should be the day when the ETD/CIS Prompts reports were first retrievable.