When should I submit requests for flight retrocredit on Star Alliance member airlines or Other Airline partners?
Allow 7 days from the date of qualifying flight activity for Partner retro credit to appear on your mileage summary before submitting a request for retroactive credit. To request retroactive credit for your flight activity on a Star Alliance member airline or Other Airline Partner, send a written request with your name (as listed on your Mileage Plus account), Mileage Plus account number, a copy of your ticket or E-Ticket receipt and your original boarding pass(es) to the Mileage Plus Service Center at the address listed below. United Mileage Plus P.O. Box 6124 Rapid City, SD 57709-6124 NOTE: You can submit your request for retroactive mileage credit on All Nippon Airlines, SWISS, TAP Portugal or THAI online. You can access the online form at http://www.united.com/retrocredit.
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