When should I send in the faulty product to the service center after submitting the warranty return request?
You should promptly send in the faulty product after submitting your warranty return request. The product should reach the service center within ten (10) calendar days from the date that the warranty return ticket is issued. If the faulty product is received after the tenth (10th) calendar day, the product may be returned to you and you will need to submit a request for a new warranty return ticket.