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When sending a letter to the Minister or the Department of Municipal Affairs, how long should I expect to wait before receiving a response?

April 26, 2017affairs Department expect letter Minister municipal Response wait

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When sending a letter to the Minister or the Department of Municipal Affairs, how long should I expect to wait before receiving a response?

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Normally, a response to a written letter will take approximately 3 weeks after being received. Depending on the subject, some letters may require extensive research; therefore a response may take longer. Please contact the Department of Municipal Affairs by telephone if your concern is of great importance or urgency.