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When running an LCN unit, the battery voltage reads zero on the VisuaLCN computer. Why is this?

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When running an LCN unit, the battery voltage reads zero on the VisuaLCN computer. Why is this?

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Check for proper polarity on the voltage sense leads, and make certain the circuit cards are fully seated in the LCN unit. If these do not solve the problem try changing out the analog board. If this dies not resolve the problem, please contact Bitrode customer service.

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