When ordering Flood through First American, I am receiving the error, “Error in FAWS System.” What does that mean?
Error in FAWS System simply means that First American cannot find the username and password provided in its system. In order to use First American Flood through ePass in Encompass, a user needs a separate First American username and password just for use in the ePass network. The information should be provided on the branch password sheet. If you are unsure of your password, please contact Branch Support. If you suddenly have problems with user information that has worked in the past, call First American at 800-214-5656.
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