When my number rings, will I be able to tell if a call is coming directly to my number versus through Innoport?
To distinguish between a call directly to your phone number or a forwarded call from your Innoport number, you can turn on the call screening or incoming call identifier feature. Call screening prompts a caller to announce themselves. When you pick up the call, you will first hear the announcement. Afterwards, you can choose to accept the call, send the caller to voicemail, or even forward the call to the next number in your routing sequence. With incoming call identifier enabled, you will first hear a distinct voice from our system when you pick up the call. Similarly, you can then choose to accept the call, send the caller to voicemail, or forward the call to the next number in your routing sequence. • Can I transfer a caller to another extension after I have picked up? You have the ability to do an unsupervised transfer to pass the caller to another extension set up on your system or to an external telephone number altogether. If forwarding is enabled on an extension, you can even t
