When logging in to online banking, I continue to be prompted with additional security validation questions even though I have added Enhanced Login Security. How do I prevent this from occurring?
This is probably occurring because the secure cookie that was placed within your browser has been deleted. This can happen if you delete cookies from your machine. This is a common method that Spyware blocker software uses to remove potentially risky items from your computer. These solutions typically remove ALL cookies as a precaution, even though very few cookies are actually security risks. In order to use this feature without being asked for additional information at each login, the secure cookie that we use to identify your computer must stay within your browser. We recommend that you do not delete these cookies if you do not want to be asked your security validation question at each login.
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