When is using a chat room the best form of business communication?
Chat rooms are not predominantly used in a business setting as at most business settings, when they want to have a bunch of people coming together to talk about something, they are going to use a teleconference, a web conference or a face to face meeting. Chat conferences therefore can be used not for critical business information, but rather where they are talking about some business initiative that isn’t on the front burner but maybe on the back burner.