When is the best time to provide cross-cultural training – prior to departure or on arrival?
The ideal answer to this question is both as there are advantages to be gained from training at each stage. Training in home country prior to departure prepares the relocatee for the demands of the first stages of adaptation. It calms initial fears, provides confidence and reassurance as well as evaluating and reviewing unrealistic expectations. Training which uses research on value differences can discuss differences before the emotional context that may be attached when those differences have been experienced. Use of a cultural mentor who is experienced in the host country is important to add validity to the pre-departure training. Training in the host country can ideally be in the form of follow up to the earlier training and provide on-the-spot explanations of aspects or situations the relocates have found confusing. While the relocate is immersed in the culture the trainer can provide support and encouragement in the behaviour and attitude changes needed to adapt well to working i
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