When is MySOU available and how long is the time-out for inactivity?
MySOU is available 24 hours a day, 7 days a week (with the exception of Saturdays from 2:30am-3:30am. Some channels (i.e. SISWeb) rely on data from systems that are down for backup and maintenance during the evening. These channels may not be available in the portal during that time. If you forget to log out of MySOU, the portal will automatically time out after 1 hour of inactivity unless you are faculty or staff. Faculty and staff are logged out after 4 hours of inactivity. This is a security feature that helps prevent others from gaining access to your private information (student records, financial information etc.), particularly when you are using a public computer. Warning: This is not a substitute for logging out. The only way to absolutely ensure that your information remains secure is to LOG OUT before you leave the computer.
