When is an organization most likely to consider social network analysis?
We are usually invited when a problem has not responded to normal interventions, or when the complexity of an issue, such as replacement planning, requires additional tools for decision-making. Our approach is human-oriented, and not structural. It does not require any major changes to the work environment. By focusing on the individual and their [work] relationships with other individuals, KNETMAP data is ideally suited for providing management with a more informed perspective of workplace dynamics or to address a known problem in a specific area. What percentage of the population must participate in a survey for validity? What are the risks if only 50% of the population responds to the survey? We don t usually survey everyone. We will survey a department, or a project team, or those involved in a cross-company alliance. We survey anywhere from 20 to 800 employees in a typical situation. We try to get everyone to participate because getting a good cross-section in your distribution li
