When installing the Interactive Forms software on a PC running Windows XP, I received a logon box asking me to log on as an Administrator. What should I do?
The installer has detected you do not have sufficient access rights to perform the installation. In some organizations, users are restricted from having the access rights to install software on their computer. We recommend you contact your technical support department for assistance with the installation. Q: When I click on the blue Launch button in a Web Reference Library, I get the error message “Apollo was unable to connect to web server or proxy server.” I am running the personal firewall software – Symantec’s Norton Internet Security/McAfee Internet Security. Why am I getting this error message? A: Either one or both of the executable files that launch the Interactive Forms program are being blocked by Internet Security software. The files being blocked are called apollo.exe and engine.exe. These files are recognized in the Internet Security software by their descriptive names. The descriptive name for the apollo.exe file is “Application Browser”. The descriptive name for engine.e
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