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When I use a Serial to USB adapter, PF-Diagnose can not find my datalink?

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When I use a Serial to USB adapter, PF-Diagnose can not find my datalink?

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ERROR MESSAGE RP1210_READMESSAGE ERR_INVALID_CLIENT_ID Check your adapter 129 A. PF- Diagnose needs to be told where to find your adapter, this is done by the driver settings for your device. If you selected a driver that is incorrect or if you selected a COM port for a serial type adapter and the com port is incorrect, or if the vehicle key is not in the RUN position and finally if there is a problem with your datalink, this error will occur. RESOLUTION: Make sure the key is in the RUN position. If PF-Diagnose connects to other vehicles just not this one, check the vehicle datalink and power at the data port. Select the correct Adapter again in Setup or if you have the correct adapter, confirm that the serial port is set up correctly when using a Serial to USB adapter. (SEE BELOW) or see the section on this page for Serial to USB adapter for Windows 7 Do not use the Serial to USB Adapter if your Laptop already has a serial port for COM1 and or COM2, use the built-in ports instead. Dat

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