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When I update the program from the website, I get an error message: “An error occurred while trying to replace the existing file: DeleteFile failed; Code 5.” Why?

April 26, 2017Error existing file message program replace website

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When I update the program from the website, I get an error message: “An error occurred while trying to replace the existing file: DeleteFile failed; Code 5.” Why?

1 Answer

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First of all, please restart your computer. Then be sure to disable your anti-virus software and reinstall the program.