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When I try to view an image with the Prizm Viewer, I get a message that states “cannot bitblt.” Why is this happening?

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When I try to view an image with the Prizm Viewer, I get a message that states “cannot bitblt.” Why is this happening?

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This message is due to an incompatibility between ViewDirector, the decompression engine used in the Prizm Viewer, and certain versions of the NVIDIA TNT2 video card. Please download and install the most current version of this video driver from NVIDIA’s Website ( http://www.nvidia.com). This is a direct link to the updated driver:http://www.nvidia.com/products.nsf/htmlmedia/detonator3.html.

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