When I try to use Write-N-Cite from home, the Write-N-Cite window pops up, but then I get a “Action cancelled” message. Whats wrong?
A. The “Action canceled” message is very typical of a computer with Norton computer security software installed (e.g., Norton Personal Firewall) that is impeding the progress of RefWorks/Write-N-Cite. Although you could turn off your firewall, and proceed, we would not advise this! Most firewalls have a means whereby you can “allow” access to certain programs or utilities, such as RefWorks/Write-N-Cite. For example, with Norton’s Personal Firewall, these are the steps (4/2006): • Click on the system tray icon for Norton Personal Firewall (NPF), and open it. • Click on Status and Settings for NPF • Click on Configure, then Programs. • You will see a box with various applications that are listed as having Automatic, Permit All, or Denied access. Scroll down until you see WriteNCite MFC application. Change the access to Permit All internet access. • Note: if you have the Norton Personal Firewall, be sure to adjust the popup blocker setting to allow Refworks, too. See the following questio
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- When I try to use Write-N-Cite from home, the Write-N-Cite window pops up, but then I get an "Action cancelled" message. Whats wrong?
- When I try to use Write-N-Cite from home, the Write-N-Cite window pops up, but then I get a "Action cancelled" message. Whats wrong?
