When I try to sync my calendar, the message in the sync log is “invalid user information”. Whats wrong?
Make sure that syncing is functional in other areas. One reason syncing may not be occurring is if the user name in the desktop software does not match the user name in the PDA. If you are using version 3.07 of CorporateSync for the Pocket PC or the Palm OS for Windows, or CorporateSync for Palm 9.0.4 Beta for Mac OS X, we currently know of two situations where syncing will fail due to bugs in the software: • If you are a contact for a CalAgenda resource. (A CalAgenda resource is a nonpersonal account such as a conference room or a projector.) • If your name is a subset of another user’s name. For example, if my user name is Gorgon Zola and another user’s name is Gorgon Zoladip, syncing will fail. In these situations, you will need to use your User ID (UID) in the Pocket PC settings. To find out your user ID, have your CalAgenda departmental support provider contact CalAgenda Admin at . calagenda-admin at banter dot berkeley dot edu. Despite these problems, version 3.07 has two new fea
