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When I try to sign into Online Banking I receive an error message saying that I had an invalid login attempt. What happened?

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It is possible that you have entered your user ID and/or password incorrectly. The password is case sensitive, so we recommend that you verify that your Caps Lock button is either on or off, depending on how you initially entered it, and that you have typed the password correctly. If you have selected an alternate user ID, remember that it is case sensitive as well. If you still are unable to access your account information, make a note of the exact error message including numbers associated with it, and call Century Bank’s online banking support at (478) 453-3571.

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