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When I try to sign in, MyChart keeps telling me “login unsuccessful,” what should I do?

April 26, 2017login unsuccessful mychart telling Try

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When I try to sign in, MyChart keeps telling me “login unsuccessful,” what should I do?

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A. Your MyChart ID and password are created by you during your account set&#8212up and must match exactly when you access MyChart again. The fields are case sensitive. Make sure your Caps Lock key is not on. Make sure you do not enter extra spaces or characters in either the MyChart ID or password boxes and try again. If you have forgotten your MyChart ID or password, click the Forgot Password? link and fill in the form to receive a password hint.