When I try to run a support tool on a SCSI device, why does the tool report “INCOMPLETE” (Predictive Support, if installed, reports SCSISCAN 500 errors)?
Support tools for SCSI devices may terminate with a status of INCOMPLETE, if you loaded Diagnostics from the June 99 (IPR 9906) or September 99 (IPR 9909) releases onto an older system, such as T-Class or “Nova” (F,G,H,I Class; xx7 Family). The problem does not occur on newer systems such as D-Class, K-Class, N-Class or V-Class. The problem has been reported on both HP-UX 10.20 and 11.00. If the system has Predictive Support, you you may see “SCSISCAN 500” errors reported.
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