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When I try to query or schedule a meeting using Cisco MeetingPlace for Outlook, I get an “Invalid Command Response” error. How can I fix this?

April 26, 2017cisco meetingplace Error Fix meeting outlook query schedule Try

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When I try to query or schedule a meeting using Cisco MeetingPlace for Outlook, I get an “Invalid Command Response” error. How can I fix this?

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A. If everyone involved is receiving this error, complete these steps: • Make sure the Cisco MeetingPlace for Outlook service is started on the Outlook gateway machine. • On the Outlook gateway machine, verify the client files were created properly by going to Start > Programs > MeetingPlace Outlook Interface > ConfigureClientSetup. The gateway URL listed there needs to be the URL of the Outlook machine itself. The URL should be similar to this: http://hostname of your Outlook gateway machine/cgi-bin/cgwcgi.exe. • Next, on the Outlook gateway machine, check the network file system (NTFS) file and directory permissions on c:\program files\latitude\mpoutlook, mpoutlook.exe, c:\latitude\mpweb\cgi-bin (or wherever your cgi-bin is located), and cgwcgi.exe. The everyone group should have at least the “read” permission. • In Internet Information Server (IIIS), right-click cgi-bin to view Properties. Make sure the Execute Radio box is selected.