When I try to open the report, I get a message asking for a password. What is the password?
You do not need a password to open any of our reports. When you get the error or dialog box asking for a password, it is most likely that either you are attempting to open the report with the wrong application or another program has set the Windows file associations to associate .XLS files with an application other than Microsoft Excel. It is very common for programs to hi-jack file associations during installation. Our reports do not change the Windows file associations. You can reset the file associations so that Windows always recognizes an .XLS file by following these steps: 1. Open Windows Explorer 2. Find any file with the extension .XLS and single click on it with your left mouse button. 3. Single click on the file name with the right mouse button. 4. Select “Open with” 5. You will be presented with a list of programs. Microsoft Excel may be listed as a recommended program. At the bottom of the list there is an option to “Choose program”. Select “Choose program”. 6.a.
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