When I try to logon to FirstAlert, I am prompted to enter a “User [Name],” a “Password,” and a “Domain.” Where do obtain this information?
You must have an active account with Neovest in order to logon to FirstAlert. Upon activating an account with Neovest, you will be given a user name, a password, and a domain. Your Neovest Sales representative or your Neovest Account Services manager will also be able to provide you with your account information. If you need further assistance, please contact Neovest’s Account Services Center at (801) 375-6850.